Nebula Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
Personally identifiable information, such as your name, email address, phone number, and company name that you voluntarily give to us when you register with the site, schedule a consultation, or when you choose to participate in various activities related to the site.
Derivative Data
Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase services. We store only very limited, if any, financial information that we collect. All financial information is processed by our payment processor, and you are encouraged to review their privacy policy.
2. AI Chat Data
Our website includes an AI chat assistant powered by Anthropic's Claude API. When you use this feature, we want you to understand how your conversation data is handled:
What We Collect
- Your chat messages and the AI's responses
- Session identifiers (stored in your browser's sessionStorage)
- Timestamps of your interactions
How Chat Data is Processed
Your chat messages are sent to Anthropic's API for processing. Anthropic may use this data in accordance with their own privacy policy. We recommend reviewing Anthropic's Privacy Policy for details on how they handle data.
Session Storage
Chat conversations are stored temporarily in your browser's sessionStorage. This data is automatically cleared when you close your browser tab or window. You can also manually clear your conversation by clicking "New Conversation" in the chat interface.
Important Considerations
- Do not share sensitive personal information, passwords, or confidential business data in the chat
- Chat responses are generated by AI and should not be considered professional advice
- We do not use chat data to train AI models
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:
- Create and manage your account
- Process transactions and send related information
- Email you regarding your account or consultations
- Send you marketing and promotional communications (with your consent)
- Improve our website and services
- Monitor and analyze usage and trends
- Respond to customer service requests
4. Third-Party Services
We use the following third-party services to operate our website. Each provider has their own privacy policies governing how they handle data:
Vercel (Hosting & Infrastructure)
Our website is hosted on Vercel's infrastructure. Vercel may collect technical data such as IP addresses, browser information, and server logs to provide hosting services and ensure security. For more information, see Vercel's Privacy Policy.
Anthropic (AI Chat)
Our AI chat feature is powered by Anthropic's Claude API. When you use the chat, your messages are sent to Anthropic for processing. Anthropic processes this data according to their Privacy Policy and Acceptable Use Policy.
Analytics Services
We may use analytics services (such as Vercel Analytics or Google Analytics) to understand how visitors interact with our website. These services may collect anonymized usage data, including pages visited, time spent on the site, and referral sources.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
Any transmission of personal information is at your own risk. We cannot guarantee the security of any information transmitted to our site.
7. Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
Retention Periods
- AI Chat Data: Session-based only; cleared when you close your browser or start a new conversation
- Contact Information: Retained for the duration of our business relationship plus any legally required period
- Analytics Data: Aggregated and anonymized data may be retained indefinitely
Deletion Requests
You may request deletion of your personal information at any time by contacting us. We will respond to your request within 30 days and delete your data unless we are required to retain it for legal or legitimate business purposes.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You may request access to your personal information
- Right to Rectification: You may request correction of inaccurate information
- Right to Erasure: You may request deletion of your personal information
- Right to Restrict: You may request restriction of processing
- Right to Portability: You may request a copy of your data in a portable format
- Right to Object: You may object to certain types of processing
To exercise these rights, please contact us using the information provided below.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside of Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10. Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: