Welcome to Nebula Consulting. These Terms of Service ("Terms") govern your access to and use of our website, services, and any related content or materials (collectively, the "Services"). Please read these Terms carefully before using our Services.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.
1. Acceptance of Terms
By accessing or using the Services provided by Nebula Consulting ("Company," "we," "our," or "us"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case the terms "you" or "your" shall refer to such entity.
2. Description of Services
Nebula Consulting provides AI consulting services, including but not limited to:
- AI strategy and opportunity assessment
- Custom AI system design and development
- Document processing and automation solutions
- Workflow automation and integration
- AI agent development and deployment
- Ongoing support and optimization
3. User Obligations
As a user of our Services, you agree to:
- Provide accurate and complete information when required
- Use the Services only for lawful purposes
- Not attempt to gain unauthorized access to our systems
- Not interfere with or disrupt the integrity of our Services
- Comply with all applicable laws and regulations
4. Intellectual Property
Our Intellectual Property
All content, designs, graphics, logos, trademarks, and other materials on our website and within our Services are owned by or licensed to Nebula Consulting and are protected by intellectual property laws.
Client Work Product
Unless otherwise specified in a separate written agreement, upon full payment of all fees, the client shall own all rights to custom work product created specifically for the client as part of our consulting engagement. We retain the right to use anonymized methodologies, techniques, and general learnings from our work.
Pre-Existing Materials
Any pre-existing tools, frameworks, or materials we bring to a project remain our property. Clients receive a license to use such materials as necessary to benefit from the delivered work.
5. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our engagement. This includes, but is not limited to:
- Business strategies and plans
- Technical specifications and architectures
- Financial information
- Customer data and personal information
Confidentiality obligations survive the termination of our agreement for a period of two (2) years.
6. Payment Terms
Payment terms are specified in individual project proposals or statements of work. Unless otherwise agreed:
- Invoices are due within 14 days of issue
- Late payments may incur interest charges
- We reserve the right to suspend work for overdue accounts
- All fees are exclusive of applicable taxes
7. AI Chat Disclaimer
Our website features an AI-powered chat assistant designed to provide information about our services and general AI consulting topics. Please be aware of the following:
Not Professional Advice
The AI chat assistant does not provide professional, legal, financial, or business advice. All information provided by the AI assistant is for general informational purposes only and should not be relied upon as a substitute for professional consultation.
No Guarantee of Accuracy
While we strive to provide helpful and accurate information, the AI assistant may occasionally produce incorrect, outdated, or incomplete responses. Always verify important information independently before making decisions.
No Contractual Obligation
Conversations with the AI assistant do not create any contractual relationship or obligation between you and Nebula Consulting. Any quotes, estimates, or project details discussed with the AI are not binding.
Data Privacy
Do not share sensitive personal information, confidential business data, or proprietary information through the AI chat. While we take reasonable precautions to protect your data, chat conversations may be processed by third-party AI providers. Please review our Privacy Policy for more details.
8. Warranties and Disclaimers
We warrant that our Services will be performed in a professional and workmanlike manner consistent with industry standards. However:
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. We do not guarantee specific results, outcomes, or performance metrics. AI systems inherently involve uncertainty and results may vary based on data quality, implementation context, and other factors.
We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the maximum extent permitted by law, Nebula Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or revenue
- Loss of data or business interruption
- Cost of substitute services
Our total liability for any claim arising from or related to these Terms or our Services shall not exceed the total fees paid by you to us in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Nebula Consulting and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any third-party rights.
11. Termination
Either party may terminate an engagement with 30 days written notice. Upon termination:
- All outstanding fees become immediately due
- We will deliver any completed work to date
- Confidentiality obligations continue as specified
- Each party will return or destroy the other's confidential information
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
Any dispute arising from these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA), unless both parties agree to an alternative dispute resolution method.
13. Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page.
Your continued use of the Services after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.
14. Contact Us
If you have any questions about these Terms of Service, please contact us: